Our phone system issues have been resolved and we are now able to receive calls. However, we are experiencing higher-than-normal call volumes due to the recent disruption. We appreciate your patience and encourage you to use Online Banking and the Mobile App for faster service. Thank you for your understanding.
Did you know?
Don’t let finances hold you back! Altura’s $1,000 scholarships pave the way for graduating high schoolers to pursue their academic ambitions.
Don’t wait, invest in your future! Unlock financial wisdom with our FREE Member counseling services, covering everything from debt and budgeting to student loans and beyond.
Don’t wait, invest in your future! Unlock financial wisdom with our FREE Member counseling services, covering everything from debt and budgeting to student loans and beyond.
Check Out Our Disclosures For All the Details on Our Products
Altura wants to make it simple and easy to access any and all information you may need when it comes to your finances. Our disclosures are here to provide you with the knowledge you need to be successful when it comes to your financial well-being.
Members and others applying for loans may receive text messages from Altura team members with information on their loan applications. To receive text messages the applicant must first consent to receiving these messages prior to receiving the first text from Altura.
The applicant can grant consent by selecting “Yes” on the drop-down menu to the question “Do you agree to receive text messages regarding your application” when filling out their online application.
Once the applicant has consented or ‘Opted in’ to receive texts, they may stop or opt out by replying “ STOP” to any text messages. They may also stop receiving texts by typing ‘UNSUBSCRIBE’.
If further assistance is needed: The applicant can text ‘HELP’
In accordance with federal law and U.S. Department of the Treasury policy, Altura Credit Union is prohibited from discriminating based on race, color, national origin, sex, age, or disability. Altura Credit Union is committed to ensuring that no person is excluded from participation in, denied the benefits of, or subject to discrimination on the basis of race, color, national origin, sex, age, or disability in its programs and activities. If you feel you have been discriminated against, submit a complaint of discrimination, by mail to U.S. Department of the Treasury, Office of Civil Rights and Equal Employment Opportunity, 1500 Pennsylvania Ave. N. W., Washington, D.C. 20220, or email crccomplaints@treasury.gov
For more information about your rights and where to file a complaint, please click here.
Members and others applying for loans may receive text messages from Altura team members with information on their loan applications. To receive text messages the applicant must first consent to receiving these messages prior to receiving the first text from Altura.
The applicant can grant consent by selecting “Yes” on the drop-down menu to the question “Do you agree to receive text messages regarding your application” when filling out their online application.
Once the applicant has consented or ‘Opted in’ to receive texts, they may stop or opt out by replying “ STOP” to any text messages. They may also stop receiving texts by typing ‘UNSUBSCRIBE’.
If further assistance is needed: The applicant can text ‘HELP’
In accordance with federal law and U.S. Department of the Treasury policy, Altura Credit Union is prohibited from discriminating based on race, color, national origin, sex, age, or disability. Altura Credit Union is committed to ensuring that no person is excluded from participation in, denied the benefits of, or subject to discrimination on the basis of race, color, national origin, sex, age, or disability in its programs and activities. If you feel you have been discriminated against, submit a complaint of discrimination, by mail to U.S. Department of the Treasury, Office of Civil Rights and Equal Employment Opportunity, 1500 Pennsylvania Ave. N. W., Washington, D.C. 20220, or email crccomplaints@treasury.gov
For more information about your rights and where to file a complaint, please click here.
